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Frequently asked questions

Fast answers for tradespeople invoicing from the phone: how crew numbering works (and its one limit), deposits and progress billing, where payment details go, and how the same-day habit works when the office is your pocket. Tax treatment of parts and labor varies by state and trade — the answers say where the document ends and your local rules begin.

How fast can I send an invoice?

About a minute. Fill in the customer and the job, tap download, and share the PDF straight from your phone — most crews send it while they're still parked at the job. The sooner an invoice lands, the sooner it gets paid.

Does it work properly on my phone?

Yes — InvoiceNow is built mobile-first: big tap targets, fields you can fill in one-handed, and no pinch-zooming. It runs in your phone's browser, so there's nothing to install and it works the same on a tablet or a desktop back at the office.

Is it really free?

Yes. Making an invoice here and downloading the PDF is free, with no signup and no watermark. Every feature is free — there are no accounts and no paid plans.

Can I invoice a deposit first and the balance later?

Yes. Make one invoice for the deposit amount, then a second for the balance when the job is done — or list both as separate lines with a note. Each one takes about a minute.

Can my whole crew use the same invoice numbering?

Honestly: this maker runs in each person's own browser, so numbers are NOT synchronized across a crew — two phones can both start at the same next number. For a solo operator that is no issue at all. For a small crew, the working fix is ranges: one person invoices from the 100s, another from the 200s, a third from the 300s, and every number stays unique without anyone checking in. If your crew outgrows ranges and needs one live shared sequence with stored history, that is the point where an account-based platform earns its place — we would rather tell you that than pretend a browser tool is a dispatch system.

Can I invoice from my phone at the customer's address?

Yes — that is what InvoiceNow is built for. The maker runs in your phone's browser, needs no app install and no account, and produces the finished PDF on the spot: fill the lines while the job is fresh, download the PDF, and share it through whatever you already use (message, email) before you leave. The invoice guide on preparing an invoice on your phone covers the setup that makes it a two-minute habit instead of a fiddle.

Can I ask for a deposit before starting a larger job?

Yes — a deposit invoice is a normal first document for larger work: it lists the job, shows the deposit as the amount due now, and states what it is credited against. When the work completes, the final invoice shows the full amount with the deposit as a visible credit line and only the balance as the total. Common deposit triggers: materials you must buy upfront, multi-day work, and first-time customers on big jobs. The exact percentage is your call and your local rules may speak to deposits in your trade — the document pattern stays the same either way.

Can I split a long job into progress invoices?

Yes — invoice per stage: each document describes the stage completed (first fix complete, rough-in done, final fit and test), carries its own number and date, and the final invoice recaps the stages so the customer's set of documents adds up to the job. Progress invoicing keeps your cash flow matched to your work instead of financing the whole job yourself, and it gives the customer a paper trail they can follow stage by stage. Keep descriptions stage-specific — “stage 2” alone is not a description; what was done in stage 2 is.

Where do I put my bank or payment details?

In the payment-details area of the invoice itself — the document the customer keeps is the document they pay from. Bank transfer details, your payment-app handle, or a card option you offer: put the route on the page, exactly as it should be used, and double-check account numbers character by character before the first use (then let the maker remember your From details in your browser so you never retype them at a doorstep). An invoice that makes the customer message you to ask how to pay has failed at its main job.

Can I invoice the same day even if the customer pays later?

Yes — and you should. The invoice date is the day the document is created (today, at the job); the due date is the day payment is expected, per whatever you agreed — on completion, 7 days, 14 days. Creating it same-day is about accuracy and momentum, not about demanding instant payment: the details are right because the job is fresh, and the customer receives the paperwork while the work is still visible in front of them. Payment timing lives in the due date, not in a delay to the document.

Do parts and labor go on separate lines?

Yes — always. Parts lines carry the part, its specification, quantity, and price; labor lines carry the work and its time or fixed price. Separate lines let the customer see what the money bought, let you show a warranty-relevant part clearly, and keep any tax treatment that differs between goods and services in your jurisdiction computable. The labor-and-materials guide works a full example and explains the disputes that merged lines cause.

How do I handle tax on parts versus labor?

Carefully, and by your local rules — this genuinely varies: some states tax parts but not labor, some tax certain services, some treat a lump-sum contract differently from a time-and-materials one. The document-side rule is constant: keep parts and labor on separate lines with separate amounts (this maker supports a single tax rate you set, and shows it clearly), so whatever treatment applies can be applied to the right figure. For the treatment itself, your state's guidance for your trade — or your accountant — is the authority; a template is not.

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InvoiceNow creates a PDF invoice in your browser: $0, no signup, no watermark on the PDF.

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